What’s Your Problem?

How you approach that moment when you stand up to give a speech depends a lot on why you are giving the presentation. Now we are not talking about the fact that you have to give the speech to pass your general education speech class in junior college or that your boss is making you give the speech because he is to darn lazy to do it. Instead to really give a good speech, you must know that the speech is designed to do. By identifying what the goal of the speech is and what you want the audience to experience from your presentation, that will give you a lot of information both on what kind of content to use but on your attitude and “approach” when you actually get ready to give the talk.

There are some very basic reasons that someone gives a speech. Those are to inform, to convince, to amuse or to cause action. Many speeches you hear are a combination of these motivations. A sermon is there to inspire which is a mixture of to convince and to cause action. A lecture in school is to inform and if you get lucky, the teacher will at least try to make the presentation also try to amuse you. So that is the first thing to ask yourself when you have your topic and your audience. Also there are variations on these themes. A speech intended to sell something is a variation on the “to convince” format.

A good question to ask when you are ready to put your presentation together is “What do I want my audience to do with this information?” If you want them to walk away with new information that makes them smarter people, you were speaking to inform. If you want them to laugh and have a great time, you were out to amuse. If you want them to go out and use your web site, to join your political party or stop hurting the ozone layer, the objective of your speech is to convince.

You will not necessarily announce when you start speaking what your objective is. Sometimes it’s obvious. If you are addressing your class at school, its obvious you are there to inform the students. But you may also be looking to convince them to live a certain way or to take some other action with the information you are giving. A speech to amuse is very often also a very softly worded sermon on behavior. Just watch any comedian and you will hear small snippets of philosophy such as “people, we are all the same, we just have to learn to live together” in the middle of the comedy set. That comic is actually out to convince you to change your outlook and behavior and using comedy as the tool to that end.

These are all very valid adaptations on the basic forms of a speech. To make sure your talk reaches its primary talk, lay down the outline or the “skeleton” of the speech with your primary goal in mind. You might even “back into it” by writing the conclusion first. The conclusion might be, “And so ladies and gentlemen, I hope you can see that using mass transit will do a lot to help the ozone layer”. From there you can back up into the body of the speech and lay down, again at the skeleton layer what your three points of the body of your speech is. These are the things that must get done and that you will evaluate whether you were successful by whether you got those points across.

With that skeleton done, you can go back and start writing the speech from the beginning and use any or all of the public speaking approaches to layer that on top of the core reason for the talk. You can use humor, inspirational stories, urban myths or factoids from history to help your speech be fun, compelling and attention grabbing.

If by the end of your talk though, you can tell you hit that primary goal, then your speech was well constructed. And a well constructed speech is easier to give. It is also easier for your audience to hear so everybody wins.

When Things Don’t Go as Planned

One of the greatest fears we face when speak in front of a crowd is also one of it’s greatest rewards. Public speaking is a totally live event. And that means that anything can happen and just about anything could happen in the middle of your presentation. So to change your fear of the unexpected to another talent you have to handling interruptions, think ahead what you will do if things come up and how you will get the crowd back on track with your outline to take them to the conclusion you want them to reach.

Depending on how you conduct your presentation and the type of gathering, questions or objections from the audience could potentially take you off course. This is especially true if you really didn’t plan to have an open forum type of discussion. If you set out to do your talk as a speech, not a discussion and someone interrupts, the first thing to do is recognize the disrupter to assure the crowd you have the situation under control. Your audience comes to your talk with a confidence that you are in control of the room and its important you maintain that control.

Now if the disrupting speaker is being difficult and clearly wants to disrupt the meeting that is when the organizers of the meeting should know to step in and remove that person. But many times the interruption could be a very logical and politely put question or need for clarification. A rule of thumb is if one person asks a question, that means that four or five in the crowd had that question in mind but did not have the courage to interrupt you. Sometimes the disruption may not even be audible. If might be just a hand in the air or a facial expression that is clearly communicating the need to interact with you.

Again, the more you can maintain composure and recognize the question and either answer it or divert it from your outline, the more confidence the crowd will have in you. Many times the question will either be easily answered from your materials. Don’t be afraid to say, “That is an outstanding question which is right here on my outline. So I will be answering that in a moment”. When you do that, it gets a chuckle from the questioner and the crowd and you can continue on your path to finishing your talk just making sure you highlight the area of the outline that came up in the question.

Be prepared also for either a legitimate question that you do not have a ready answer for or for questions that don’t make any sense to what you are talking about at all. For both to simply recognize that the questions was a good question (even if it isn’t) and state that you will do some research and get back to them later with that background information. That will usually quiet the disruptor down and let you get on with your program.

Questions are not the only thing that can go wrong. Something could break either on stage or in the crowd. A person could fall out of his or her chair. A bird could fly in through a window. The list of things that might happen goes on and on. Again as you did with questions that you didn’t expect, maintaining composure and control is the key. The audience will actually key off of you as to whether to panic about the interruption or not. So if you keep your head and handle the disruption with humor and a sense of calm, that will put the audience in that mood too. The effects of the disruption will minimize immediately and because you communicated that you were in charge at all times, the audience will respond to your leadership and come back to you to hear the rest of what you have to say.

You can achieve a feeling of control and calm by thinking through how you will handle the unexpected before you even step up to give your talk. And because you actually expect the unexpected, you can capture strange things that happen to demonstrate your management of the time you have to speak to the crowd. If you do that, it will work to your advantage and you the end result will be an even better presentation than would have happened without the disruption.

Top 5 Strategies to Effective Public Speaking

I was never a huge fan of public speaking. I was always very nervous and had this overwhelming feeling the audience was judging my every word. I now know how to overcome my fears and deliver a memorable presentation.

I have summarized for you the top 5 strategies I use to make sure every presentation is a showstopper.

Realize 90% of Nervousness Doesn’t Even Show

The audience usually can’t see the telltale symptoms of nervousness. The butterflies, the shaky hands or the sweaty palms. The key is for you to not focus on them either. You need to focus on the audience. When you do this two things will happen: 1) they will like you more, and 2) much of the nervousness that you feel will go away.

Don’t Avoid Eye-Contact.

When we are nervous, it is a natural reaction to want to hide. When you are standing in front of a group of people where do you hide? You can’t. So you will tend to look down or look away from your audience. If we can’t see them they can’t see us, right? Wrong.

The other trick people try is to look over the tops of their heads. The idea here is that by looking a peoples foreheads, they will think you are looking at them. Wrong again.

You need to look directly into people’s eyes with kindness. Create a rapport with the audience through your visual contact. If anyone smiles when you look at him or her, smile back. This will make you, and the audience, feel more at ease and will make your presentation more genuine.

Identify three people in the audience whom you want to speak to: One on your left, one in front of you and one on your right. Deliver your speech to these three people. Look at each one for about 4-5 seconds and “switch target” to the next person. Don’t maintain eye contact for too long. This will create an uncomfortable situation. You don’t want to creep people out.

By using this technique, it will give the impression to the entire audience that you are making eye contact, because you are sweeping the room with your glances.

Don’t Apologize.

Never start a presentation with an apology. By starting a presentation with an apology for your nervousness or for having a cold, you are drawing attention to something the audience may not have noticed. You are also announcing to the audience, “the presentation you are about to receive is less than you deserve, but please don’t blame me.”

Avoid Rushing Monotone Voice.

A fast paced monotone speech is a sure-fire way to make your audience feel unimportant. It will also cause them to lose focus and become bored. How many lectures did you sit through in school listening to a monotone professor drone on about whatever subject he was teaching? How much of those lectures did you actually remember?

You don’t want to subject your audience to this same torture and you want them to remember what you talked about.
You can easily avoid monotone messages. Before saying a word think about the value of your message. Think about the aspects that create passionate feelings. Think about speaking clearly with compassion. Smile. Tell yourself a joke. Take a huge confidence breath.
Use eye-contact, positively say “you,” and flow with the message. If you do, you’ll hear, “I felt like you were speaking specifically to me.” That’s one of the best compliments you can get. And it proves that you’re speaking TO not AT the audience.

Limit your talk to a few key points.

Narrow down your topic to either one key point for a short talk, or three key points for a longer talk (a talk longer than 30-minutes). Ask yourself, “If my audience only remembered one thing from my talk, what would be the most important thing for them to remember?” The more points your presentation has, the less focus the audience will have on each individual point. Once you have your key points, then create your PowerPoint slides.

If you remember these five key points, you will be sure to knock-em dead

Using Humor in Your Professional Speaking Gig

If using humor in your professional speaking presentation, understand this. People will pay more to be entertained than they will to be informed. Look around you and you will see that the top industry is the entertainment industry. Encompassing sports events, comic acts, movies, television and music, the entertainment industry steadily received trillions of dollars worldwide.

Humor accomplishes many things in your presentation. Here are some things that humor can do for you!

1. Humor helps you connect with your audience. Make yourself more relatable with your audience as they begin to see that it’s not all about the information. Humor draws your audience to you because people are naturally drawn to positive things.

2. Humor makes you more approachable and likeable as a speaker. Your audience will see you as being more down to earth and again, relatable.

3. Humor creates interest in your topic as well as yourself. Humor just makes things interesting to follow. People like to laugh.

4. Humor helps to keep the attention of your audience. Your audience tunes out because they get lost in your presentation. By using humor, it’ll be harder for your audience to tune out because they will want to hear your humorous story.

5. Humor strengthens point and ideas you want to highlight in your presentation. Funny stories are memorable and can strengthen the point of your message. Television sitcoms are famous for taking real life situations and presenting them in a humorous fashion.

6. Humor removes hostility in your presentation. If there were any ill feelings towards you or your message, humor lightens the mood of your audiences and disarms negative emotions.

7. Humor helps connects pieces of information in your topic. Work humor into the transition points of your presentation. In that way they will be the bridge that connects the points of your message together.

8. Humor helps paint mental images in the minds of your audience. Self-effacing humor is often relatable to your audience because they can see themselves having those same situations.

9. Humor makes your presentation more memorable. People remember when they laugh. They’ll remember funny stories or funny instance during your presentation.

10. Humor lightens a heavy topic. People can only take so much of heavy topics. You don’t want to make your audience feel depressed even if your topic discusses a very grave matter.

11. Humor can bring in better evaluations and more product sales. Humor warms your audience up to you. In doing so, your audience will be more open to purchasing your back of the room products as well as give you a better review.

12. Humor will make people happy. People want to enjoy your seminar. They want to have a good time and they want to be happy. Humor helps you achieve that.

Humor can add so much variety to an otherwise dull, information only presentation. Helping to connect you with your audience, humor is a great addition that can bring you better speaker reviews and increased revenue. Add some spice to your message by incorporating humor!

Using Props in Your Professional Speaking Presentation

People learn and retain information in different ways. As a professional speaker, you must also learn to incorporate as many different ways of engaging your audience in order to reach as many people as possible. In fact, you have an obligation to use anything and everything it takes so that more people can relate your message to their life. This means at one point in your career, you’ll have to use props as part of your message.

A “prop” is any object that is handled or used while you are on stage. Props can be many different things such as flip charts, demonstrations, overhead projections – images, photos, and videos, and even other people. These props enhance the message you are trying to convey to your audience and can also help people connect with your ideas.

Props help your audience to get engaged in your presentation. They help to warm your audience and draws attention to the points your making in your presentation. They are visual illustrations that often are better able to convey the message than your spoken word can. It’s one thing to hear a new idea, but when people see your idea visually, they can develop a mental image in their mind and become visually oriented with what you are trying to say. Visual presentations often make your points interesting and it breaks up the monotony of only hearing you speak. For this reason, props can be used to add variety to your presentation.

Prizes and giveaways make excellent opening props. Often done with large audience presentations such as in large arenas, props are a great way to open your audience. It fires up your audience bringing excitement and anticipation for what you are going to speak about. The prizes may or may not be related to your message. You can use them as icebreakers or even as a way to draw excitement and attention to your support material sales at the back of the room.

Props can often be used as the “impromptu” portion of your presentation. When used correctly, your props can have your audience sitting on the edge of their chair as they strive to see what you are doing at the front of the room. As you talk about your props, your audience won’t feel like you are reading a speech, which brings us to the next point. They can also be a substitute for notes since they automatically prompt you to describe the reason for introducing the prop in the first place. You can essentially go through an entire presentation just using props!

Props have a valuable role in your presentation. Visual images are more easily remembered than the words you speak. On top of that, showing your audience the points you are trying to make can say more than telling your audience those same points. You know the old saying that a picture is worth a thousand words! Props can also help to invoke excitement and rev up your audience as you warm them up for your presentation! Begin to use props in your presentations and see how engaged your audience becomes!

What Does the First Year of Professional Speaking Look Like?

Unless you’re already a celebrity, you’ll have to work through building your professional speaking career from the ground up. This does mean work, but if the topics you plan to be speaking on are your passion, this will not be a chore to do! Also, depending upon how fast you are able to build connections and establish your reputation as a speaker will determine how fast you pass through this phase of career building.

The first phase of building your career is filled with getting the word out that you are available for hire as a professional speaker. You’ll also gain experience as you speak for free. Yes, that’s right – free. Your goal is build a database of clients and testimonials concerning your work before you hit the big time. One resource stated that you should plan on speaking for free for at least 200 hundred times to build a successful reputation and foundation of experience. The reason for all of this is that many speaker bureaus and meeting planners want speakers with experience and an established reputation in the field they’re in. As of now, you are working on creating your future success!

Here are some things you can do as you begin your professional speaking career.
1) List the topics you can speak on. Join a social network like LinkedIn (known as the social network for professionals) or forum and list those topics there.

2) Write some articles on these topics and post them on the free article websites. You can also post articles on your own website and add them to social bookmark sites. Whoever reads your article will see your bio at the bottom of each article and you’ll promote yourself as a speaker for these topics!

3) Get as many free speaking engagements as possible. Check with your local library or the Chamber of Commerce. Get feedback from your free speaking engagements and start compiling a list of these.

4) Take a professional picture of yourself. People want to feel connected to you and personalizing your website by adding your picture to it is just one of the ways. Additionally, you’ll need a professional photo for your portfolio

5) If you’re an expert in a trade, write articles for your industry’s trade publications. Sometimes these publications will ask for a short (1-2 sentence bio) where you can list “professional speaker” as part of your career listing. One benefit is that you can also get paid writing.

6) Get online and create a blog or website about the topics that you cover. Utilize social networking to build relationships with potential clients as well as peers in your industry. Promote yourself as a professional speaker and a thought leader in your industry.
7) Add a tagline to your email signature. Whoever gets your emails will see that you are a professional speaker for hire.

Research the industry for pay rates and start developing a fee schedule for your speaking engagements. We mentioned earlier that you should expect to speak for free, however, speaking for free could easily turn into a paying job for you. What would you charge?

9) Create a demo video of a speaking event you’ve done. You can use clips from several of your speaking jobs (including the free ones).
During this first phase, you’re basically building your professional speaking portfolio. You’ll need this portfolio to go after higher paying jobs with speaker bureaus and meeting planners. You’re already working towards your future success!

What Makes a Great Professional Speaker?

People think that you have to have all this skill and talent to become a professional speaker, however, there are other important factors that determine your success. Technically, you can say and do all the right things. You can have the right information and present it in an organized format, but your true success will be found in your ability to connect with your audience rather than presenting a speech well. People don’t care how much you know until they know how much you care!

Here are your real tools that you’ll need to have that will spur you on to success! Making a mistake at the podium doesn’t mean failure. Your biggest mistake is not reaching your audience with the message you have!

1. Your attitude speaks through and through. Why are you presenting this information? Are you here because it’s a job requirement or a way to make money? The attitude you take concerning the material you present will show through in your presentation.

2. Your passion communicates more than you’ll ever say! Passion brings a professional speaker’s material to life for their audience. Your audience will know if you are passionate about what you’re speaking about or not. Moreover, they will need to draw on your passion to move them into taking action.

3. Your ability to empathize with the needs and wants of your audience will make you a success! You must have an ability to respond in a split second to the needs of your audience. In order to do this, you have to start interacting with your audience to get a feel for where their hearts and minds are concerning your message. You’ll have to think quickly on your feet and be able to adjust your message and you’ll have to become sensitive to “feeling” out your audience.

4. Your ability to make your message easy to understand and implement will help you reach more people! The easier your solution is, the easier it will be for your audience to take the action you’re recommending in your presentation.

5. Your physical energy communicates the passion and life in your message. Excitement is contagious. So is monotony. You’ve got to get your audience excited about what you’ll be presenting. This requires having the physical energy to rev up your audience as you speak excitedly, move about the room excitedly and present your material in an exciting manner.

6. You must love in order to become a success. This is the heart and soul of true charisma. A general love for what you do, the topics you speak on and the people you’re speaking to are needed elements to your speaking career. This love will pass on even when you are talking about the latest theory in quantum mechanics!

These little talked about characteristics will be the true foundation of your success! More than technical skill, these soft skills are the real tools you’ll need to get bigger paid speaking jobs. These tools are the elements that will draw your audience to you. If you take the time to work on building these skills, your success will be inevitable.

Where to Look When You Speak

When you are giving a presentation or speech, your body language and how you hold yourself in front of a crowd speaks to them as much as your words do. And part of not begin nervous in front of people when you are doing public speaking is not “acting” nervous. If you have complete control over your body, your face and your hands, you can perform relaxation in front of people and you will actually accept the idea that you are relaxed and begin to feel more at ease as you do your speech.

One problem that you often see in public speakers who is the use of the eyes. It’s extremely easy as a public speaker to want to look at your outline or your written out speech throughout your presentation so you never get lost or have that terrifying feeling of not knowing what you are going to say next. That is why many people who do not become skilled at talking in front of crowds write out their speeches word for word and just read it to the group.

The problem with that approach is you have been asked to give a speech, not a reading. And many adults take offense at being read to. An audience wants to hear “from” you, not just hear you read. If that was the only value of a public presentation, you could just hand out your speech as a white paper and let them read it and not have to get in front of people at all. But that is not as effective as public speaking, particularly if the purpose of your speech is to convince or to sell.

So the question comes up of where to actually look as you give your speech. Many speakers look at a spot at the back of the room because looking at the faces makes them nervous. This is better than staring down at your papers the whole time. For one thing, projection is a big part of getting your message out there. And even if you are using a microphone, if you speak “out” into the crowd rather than down, your voice will be clearer and you will naturally use your diaphragm to do well at enunciating each word.

The other value of looking at the back wall is that it will help you project your voice, particularly if you are not using amplification. The old actor’s motto of “performing to the last row” applies here because it means you consider everyone in that hall to be your audience, not just the people on the first row. So there is some value to that approach.

However, one of the most valuable ways you can really connect with your audience and get your message across is to make eye contact with the audience. Eye contact is commonly used by sales people to create a bond with the customer and that bond helps close the sale. But even if your presentation is not necessarily a sales situation, eye contact will get your message across. And that is what you got up there to do in the first place.

Eye contact makes the audience look at you. It keeps them attentive. To use eye contact to its maximum value, move your eyes from audience member to audience remember and speak to that individual directly. That eye contact will actually be felt by everyone around that individual and it rivets the listener to you. Don’t linger on one person because you don’t want to stare but by becoming skilled at using eye contact as you speak to a crowd, you are taking control of the presentation to make it do what you want it to do. And having control is a big key to success in public speaking.

Why It’s Worth Fighting Your Dragons And Start Public Speaking!

Everyone hears about being nervous when speaking, and when you overcome it, you become confident and very successful.

What you don’t hear from successful speakers is about the journey itself.

For example, when I started in the field of speaking, I was a corporate employee.

As a project engineer, I had to develop concepts and designs to solve problems within the plant.

I was good at this and yet my career progress was slow because I simply couldn’t speak well,
and I needed to present my proposals to obtain funding.

I would become nervous, tongue tied and confused.

So when I started my public speaking career I was so scared and terrified, that even the
thought of being in front of a group of people, made me feel physically sick, and would
make my heart race so much, I thought I was having a heart attack.

Clearly, I didn’t want to go through my life like that so I did some training and got ready
for my Maiden speech.

With this speech I was competing for a prestigious Silver Cup and I was excited because
I thought I was going to win it.

I walked out onto the stage in front of 200 people and arrived at the podium.
Suddenly my legs started to shake so much I thought I was going to fall down.
So I grabbed the lectern, which also began to shake, and then, at that moment, the butterflies
in my stomach turned into dive-bombers and I started to feel sick.

While shaking the lectern so much, I watched with horror, as my notes slid onto the floor.

In total confusion now, I decide to start my speech without picking up the notes.

My voice quavered as I stated my name, and then my mind went completely blank.

After what seemed an eternity, I grabbed my notes from the floor and fled the stage.

All I achieved that day was to let people know who I was and that I was one pathetic speaker.

Needless to say , I didn’t get the prize or even a polite or sympathetic applause from the audience.

It was such a horrifying experience that I had to make a decision to quit or do something about it.
(I was unable to get into the witness protection program to lose my identity!)

Well I studied, practised and used everything that I write about in my book and then some
12 months later, I had to give a speech on behalf of my company.
Now this was a seriously major important speech for the company and me.

If I didn’t do a brilliant job, my career would finish, the company would suffer and I reckon
I would have been out of a job.

That would mean, a massive change in lifestyle for my family, changing schools, changing
houses and even putting my food supply at risk..

So as I walked to the Podium this time I could feel this huge pressure bearing down on me.

And do you know?

I was confident, created humour and had them laughing, created pathos so they could feel
sad, lifted them with excitement, spoke a very clear message, had them in the palm of my hand
and when I finished ,they stood up to applaud.

Pretty good eh?

Oh yes, I got promoted and realised that day, that being a great public speaker helps you make
more money, no matter what your job is.

So what made the difference?

What transformed me from bumbling idiot to charismatic speaker?

And could anybody do the same?

Clearly, the answer is yes, if they went through all the stuff they I had.

Why am I qualified to say this?

Because it is based upon my learnings, my studies, my experiments, good and bad, and
most importantly, on my real life, in the fire, under the hammer, experience.

And then I even wrote my own book on how to overcome the Fear of Public Speaking!

As Chairman of the Public Speaking Group at the Australian Institute of Management I have
coached and helped many people who at the beginning of the year , could not even say their
name, and by the end of the year, had become articulate and confident speakers.

So overcoming the fear and building the skills, step by step, not only transforms your
presentation skills, it builds your confidence in all parts of your life.

And isn’t that a good enough reason to start!

Unapologetic Public Speaking – Speaking With Confidence!

In the romantic movie, “Love Story”, a phrase about love was introduced that went, “Love means never having to say your sorry”. And while anyone who is married knows how untrue that is, we could easily adapt that concept to the world of public speaking.

As a public speaker confidence is key. That means if you’re doing your job right, there will never be a desire or a need to say your sorry to your audience.

The psychological principle behind this rule is solid and it’s not based just in ego. This rule is not created to make you out to be some super-hero who never makes a mistake. The foundation for this rule is that you have absolutely nothing to appologize for if your audience and your message is matched up with perfection. That doesn’t mean you’ll always get this perfect. With time and developing a skill of reading the audience, you’ll be speaking with more confidence than ever.

When a speaker gets up before a group, there are the assumptions that the crowd has about you. And they want to know that these things are true so they know they will be made to feel comfortable during your presentation. The core of those assumptions are….

. You are confident.
. You know what you are talking about.
. That you like them, are passionate about your subject matter and are genuinely happy to be there.
. You are comfortable in the public speaking role and
. They want to like you.

These assumptions are strongly ingrained into the psychology of a crowd and you can relate to them as you have listened to a speaker.

If that speaker is at ease, relates to the crowd in a confident easy going way and is not easily “thrown” by the little things that happen during a talk, then you relax and in doing so, you are more open to what the speaker has to say.

Learning to react to issues that come up or to handle objections or perceived errors or weaknesses in your script is just part of becoming confident as a speaker. When you do have to adjust, lose your place or respond to a question that points to a flaw in your presentation, the real issue that is on trial here is not the problem or even how you answer. It is whether you can handle that problem with grace and poise and move on that makes the difference.

If you become flustered or violate that assumption that you are confident and you know what you are doing up there, you create insecurity in the audience.

And that is the last thing they want to experience. An audience is a captive population and they know that. So they want to like you and be able to trust you to be their captain and safely guide them through to the other side, even if the trip is a bit bumpy along the way.

This is why an apology for a problem, a weakness in your material is a big mistake during a presentation. Think about how uncomfortable you feel when someone is speaking before you and are apologizing for their talk.

If you come across challenges or problem questions it’s much better to approach it head on and say something like “Great point! Let me find that out for you and get back to you personally.” Handling a challenge in this manner allows you to maintain an air of confidence and portray a leadership that invokes greater confidence in you as the speaker.

Remember that they are there to hear you and are actively waiting for you to take the lead. Lead with confidence and never apologize – that attitude will never stear you wrong!

ps. Want to be an amazing public speaker? Click here

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